COOKIES
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BCM Stream Support Cookie Policy
Last modified: October 14, 2026
- What are cookies?
The BCM Stream support website may use cookies and similar technologies.
Cookies are small text files that may be stored on your computer, tablet, or smartphone when you visit a website. Information from these files can be retrieved during a subsequent visit.
In addition to cookies, websites may also use other technologies, such as scripts and local storage in the browser. In this cookie policy, we use the term “cookies” wherever it is appropriate for the sake of readability.
- Why do we use cookies?
Cookies and similar technologies can serve various purposes. Which features are actually active depends on the technical configuration of the support website.
2.1 Functional and Necessary Cookies
These cookies are necessary for the website to function properly or to provide a feature you have requested. For example, they may be used for the technical operation of the website, security, or to remember necessary settings.
No prior consent is required for cookies that are strictly necessary for the relevant function, provided that the legal requirements are met.
2.2 Analytical Cookies
Analytical cookies and similar technologies may be used to gain insight into how the website is used, such as which pages are visited and where visitors encounter problems.
For limited analytical cookies that meet the legal requirements and have only a minor impact on privacy, prior consent is not always required. For other analytical techniques, however, consent may be required.
When personal data is processed using analytical techniques, there must also be a valid legal basis for such processing under the GDPR.
2.3 Marketing and Tracking Cookies
Marketing and tracking cookies may be used to recognize visitors, measure the effectiveness of advertisements, or track visitors across different websites.
Such techniques are used only when they are actually installed on the website and the applicable legal requirements are met.
For cookies and similar technologies that require prior consent, we ask for your consent before they are placed or activated.
- Consent and Cookie Preferences
If the website uses cookies that require consent, you must be able to make a clear choice in advance.
You must be able to refuse non-essential cookies and change your choice or withdraw your consent at a later time.
Failure to provide consent shall not be deemed consent. Continued use of the website also does not constitute consent.
The website must respect the choices made. Cookies or similar technologies that require consent may not be enabled until the required consent has been obtained.
You cannot always disable essential cookies without causing certain parts of the website to stop functioning properly.
- What cookies are used?
The specific cookies and similar technologies used on the support website depend on the current configuration of the website, WordPress, any plugins, and any enabled third-party services.
For example, the website may use technical cookies that are necessary for the website's operation and security.
When analytical, marketing, or other non-essential cookies are used, the information about them must be supplemented with the current details from the relevant services.
In addition, the following information must be clearly stated for each cookie or relevant technology:
- the name of the cookie or technology;
- the provider;
- the goal;
- the category;
- the retention period;
- or whether data is shared with third parties.
The exact list of cookies cannot be determined solely on the basis of a general description of cookies. Therefore, the published cookie list must be consistent with a current technical audit of the website.
- External Services and Embedded Content
The support website may contain links to external websites. In addition, if technically enabled, external content—such as videos or other media—may be embedded.
Visiting an external website may result in that website processing data in accordance with its own privacy and cookie policies.
When external content is loaded directly into our pages, the external provider may receive technical data, such as the IP address and browser information. The provider may also use cookies or similar technologies.
If prior consent is required to load such content, it will not be loaded until the required consent has been obtained.
Which external services are actually loaded depends on the current technical configuration of the support website.
- Processing of Personal Data Through Cookies
Cookies may contain personal data or collect information that can be traced back to a visitor. Examples include an IP address, identification data, or information about the use of the website.
When personal data is processed using cookies or similar technologies, the GDPR applies. BCM must have a valid legal basis for this and clearly inform visitors about the purposes and the processing.
When a third party receives data, that party may, depending on the specific circumstances, act as a processor or as an independent or joint controller.
For more information about the processing of personal data and your privacy rights, please see our privacy statement.
- Retention Periods
The retention period varies depending on the cookie or technology. Some cookies are deleted as soon as you close your browser; others remain stored for a certain period of time.
The specific retention periods must be listed in the current cookie list. These periods depend on the technology used and the settings of the respective provider.
- Manage and Delete Cookies
You can manage cookies through the cookie settings on our website, when this feature is available.
There, provided the website supports it, you can change your preferences or withdraw any consent you have previously given.
You can also view and delete cookies through your browser settings. Your browser usually also allows you to block certain cookies.
Please note that blocking essential cookies may prevent certain parts of the website from functioning properly.
Deleting cookies through your browser does not necessarily revoke any consent previously given in the website's consent registry. To do so, please use the website's cookie settings.
- Transfer to Other Countries
When a third-party provider uses cookies or similar technologies and processes personal data outside the European Economic Area (EEA) in the process, the applicable rules for international data transfers must be complied with.
This can be done, for example, on the basis of an adequacy decision by the European Commission or appropriate safeguards such as standard contractual clauses.
Which data transfers actually take place depends on the services used and must be determined based on the current technical configuration.
- Changes to This Cookie Policy
We may update this cookie policy if the website, the cookies used, third-party services, or applicable laws change.
The most recent version is available on this page. The date of the last update is listed at the top of the policy.
- Contact
Do you have questions about the use of cookies on the support website? If so, please contact:
BCM Music Systems B.V. – BCM Stream Support
Via Raeka 3
6003 NK Weert
The Netherlands
Email: info@bcmmusic.nl
Phone: +31 (0)85 130 74 63
Last modified: October 14, 2026
