FAQ - REMOTE APP - USERS

Users

  • User means someone who has installed the Remote App on his or her smartphone or tablet.
  • By player is meant: a PC, laptop or tablet on which the BCM Stream Easy or Pro is installed.

How can I delete a user?

To delete a user, go to BCM Stream player:

  • Menu > Manage Remote App > Settings
  • From the list of linked users, select the user you wish to delete and press the "Delete" button.
  • In the pop-up asking whether you want to delete the user, press "Yes". Then the user is deleted.

How can I delete a player?

To remove a player from the Remote app, go to the player overview.

Remove Player IOSWith IOS :

Move the player you want to delete to the left. A red button with the text "Delete" appears on the right. Press the button to delete the player.

 

Remove Player AndroidWith Android :

Press and hold the player you want to delete for 2 seconds. The text "Delete" appears at the top of the screen. Press this to delete the player.

You can't see the player in the app, but you are still in the list of users?

This happens if you have deleted the Remote App from your smartphone or tablet and then reinstalled it. You must then add the player again.

How can you add a player?

When you open the BCM Remote App on your smartphone or tablet, the first screen to appear is where you can add a player - a BCM Stream Easy or Stream Pro.

Click on the "Add Player" button. In a pop-up window, you must then enter a pairing code. This code can be found in the Stream player you want to add. Go to: Menu > Manage Remote app > Settings.

After entering the code correctly, the player is added to the list. By swiping down once on the screen of your smartphone or tablet, the added player appears in the list. You can now select and control the player with the Remote app.

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CONTACT

Celsiusstraat 9
6003 DG Weert
Netherlands
T: +31 (0)85 130 74 63

HELP US

We do our best to make and keep this support website as complete as possible. If you still miss any information please let us know. You can use the contact form on the BCM Stream website.

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HELP US

We do our best to make and keep this support website as complete as possible. If you still miss any information please let us know. You can use the contact form on the BCM Stream website.

CONTACT

Celsiusstraat 9
6003 DG Weert
Netherlands
T: +31 (0)85 130 74 63

 Facebook    Instagram

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