FAQ – REMOTE APP – OTHER

The app may be unable to connect to the player if you're connected to a Wi-Fi guest network. These networks often have restrictions. In that case, try connecting via 4G/5G.

From “Playlists,” open a playlist to see which songs are in it. Then tap the song you want to add to the current playlist. A pop-up will appear asking: “Add to current playlist”. Click here.

A new pop-up window will appear asking if you want to add the song to the current playlist. Click “Yes” and the song has been added to the current playlist.

From “Create Playlist,” open a playlist to see which songs are in it. Then tap the three vertical dots to the right of the song you want to add to a personal playlist. A pop-up will appear with, among other things, the option “Add to personal list”. Click on it.

A new pop-up window will appear. Select the playlist you want to add the song to, or select “New Playlist”.

If the playlist in the Remote app is almost empty, it means the playlist in the player has almost finished playing. Once the playlist has finished playing, it will automatically start playing from the beginning again. The playlist will then reappear in the app.

If you want to install the BCM Remote App on your iPad, you'll need to search for iPhone apps in the App Store. You can do this by selecting“Show All Apps” at the top.

If the order of the songs in your list is different from when you created it, it’s because the shuffle feature is enabled when the list loads. As a result, the songs are automatically shuffled when the list loads.

You can turn off "Auto Shuffle Playlist"in the player menu. Go to Menu > Settings.

In the Android version of the Remote app, there is no text next to the menu icons. Here is what they mean:

   Loading List – From here, you can load playlists into the player

   Compile – From here, you can create new playlists

   Playlist – From here, you can manage the current playlist

   Applications – From here, you can accept or decline songs requested via the Request app

   Add – From here, you can send photos to the player (not available in BCM Stream)

When you search for a song using the search screen, you can enter a minimum and maximum BPM (Beats Per Minute) range below the title/artist input field. The search results will then show only songs that fall within the specified BPM range.

This is useful if, for example, you want to put together a playlist for a spinning class. If you want songs between 100 and 120 BPM, enter those values in the “From” and “To” fields. Now, when you search for a song title or artist, only songs that fall within the specified BPM range will be displayed.

Would you like to search for songs with a BPM of up to 100 for your warm-up? If so, enter “100” in the “To” field and leave the “From” field blank. Now, when you search by title or artist, only songs with a BPM between 0 and 100 will be displayed.

Conversely, you can also search for songs with a minimum BPM value. If you want to find songs at 120 BPM or higher, enter “120” in the “From” field and leave the “To” field blank. When you search by title or artist, only songs at 120 BPM or higher will be displayed.

Would you like to search specifically for songs at, say, 118 BPM? Then enter “118” in both BPM fields. If you search by title or artist now, only songs at 118 BPM will be displayed.

If you don't enter a minimum and/or maximum BPM, you can still see the BPM value and duration next to the artist's name in the search results.